Since every ISP
uses some type of spam filter (some more rigorous
than others), we ask that you add us to your
trusted list of senders, contacts, or address
book. Completing any of the aforementioned
items is known as "Whitelisting".
The
following steps can be completed from your
local machine:
If you do not see
or receive an email from IWPC -
Tom Watson in your inbox, it may have mistakenly
been sent to your spam folder or have blocked
by your corporate ISP. Please open your
spam folder, look for it there,
open it, and mark it as
"not spam".
Whitelist
instructions for Constant Contact:
https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5800-safelisting-constant-contact-website-with-your-security-program?lang=en_US
If you receive your emails at a
corporate email address, you may want to ask
your IT department to white list the IP
Range of
208.75.123.0/255 205.207.106.10/21
This single IP address covers a range of IP addresses and is the same as 208.75.123.0
through 208.75.123.255 and 205.207.106.10
through 205.207.106.21.
Constant Contact URLs
Add the following Constant Contact URLs and add them to the whitelist: constantcontact.com r20.rs6.net rs6.net s3.amazon.com files.ctctcdn.com files.constantcontact.com
Click the link to
your ISP below or email client to Whitelist
IWPC's Announcements, from:
IWPC - Tom Watson.
ISPs: AOL,
AOL Web Mail,
Yahoo,
Hotmail Live, Windows Live
and MSN, Gmail,
Earthlink,
AT&T,
Comcast
Email Clients:
Outlook 2003-2011,
Mozilla Thunderbird,
Blackberrys
Spam Filters:
Norton AntiSpam,
McAfee Spamkiller,
Barracuda Networks,
Trend Micro PC-Cillin, Cloudmark SpamNet,
CA Anti Spam,
Mailblocks,
MailShield,
MailWasher,
Oddpost,
SpamAssassin,
SpamFighter,
ChoiceMail,
SpamButcher,
Spameater Pro
Spam Inspector,
Spam Interceptor,
SpamPal,
Spam Sleuth,
Other providers:
If you
use Spam Arrest or other
challenge response spam filter please whitelist
IWPC
- Tom Watson.
To make sure email
gets delivered to your AOL inbox, you must add
the email address or corporate domain of the
sender to your Address Book or Custom Sender
List.
- Click the "Spam
Controls" link on the lower right side of
your inbox screen.
- When the "Mail &
Spam Controls" box appears, click the "Custom
sender list" link.
- Choose the
"allow email from [email protected]"
option.
- Add the domain
or email address you would like to receive
mail from, then click "Add".
- Click "Save".
If using AOL web
mail replying to an email from IWPC
- Tom Watson will also work.
Email from that
domain will now be delivered straight to your
Inbox.
If you're not receiving
email you are expecting, there are two things
you can do:
- Use the "Not
Spam" button in your Bulk folder.
- Create a filter
to automatically send email from certain
domains to your Inbox. This is the only
way to really ensure delivery.
Report as "Not
Spam"
- - Check your
Yahoo! Bulk folder.
- - If you see
the email from IWPC - Tom Watson,
highlight it and click "Not Spam".
- - This does
not guarantee that your mail will be delivered
in the future, but it does help.
Create a Filter
- Click "Options"
in the top right navigation bar .
- Select "Mail
Options" from the list that drops down.
- Choose "Filters"
located on the left side of the page.
- Click the "Add"
button on the Filters page.
- Choose the
field you want to match in the incoming
message. For example, "header" or "to".
- Choose the
criterion by which you want a match to be
made, such as "contains".
- Enter the text
string to compare. For example: from
IWPC - Tom Watson.
- Choose the
destination folder to which you would like
the message delivered. For example: Inbox.
Hotmail
Live, Windows Live, and MSN
back to top
In the new Hotmail
you must "Mark sender as safe" to enable hyperlinks
even in text emails and images in HTML emails.
Entering the email
contact in the address book or contacts no longer
whitelists the sender
To ensure messages
from specific email addresses are not sent to
your Junk Email folder, you can do one of two
things:
- Check the "Junk"
folder if you do not see the IWPC's
Announcements in your inbox.
- Click the "Mark
as safe" link.
-
Mark Sender
as Safe
Attachments, pictures, and links
in this message have been blocked
for your safety.
Show
content
- Click "Show
content" to view the body of the email if
it contains images and HTML.
- Click "Mark
as safe".
-
IWPC - Tom Watson will now be added to
your list of "Safe senders".
Manually Add to
Safe List
- Click "Options"
in the upper right corner of your Hotmail
screen.
- In the Body
of the page under "Junk e-mail" click the
link "Safe and blocked senders".
- Click the link
"Safe senders".
- Enter the email
address "[email protected]".
- Click "Add
to list".
To make sure email
gets delivered to your inbox, you must add the
email address [email protected]
to your contacts list.
- Click the drop
down arrow next to "Reply" in the upper
right side of your inbox screen.
- Click the "Add
IWPC - Tom Watson to Contacts
List" from the list that appears.
- You will now
see IWPC - Tom Watson appear
under the link "Contacts" on the left side
of the page.
- Click the link
"Contacts" and the in the "Search Contacts"
form field.
- Now you can
select to move IWPC - Tom Watson to a contact
list of choice and edit any details.
Because of the various
email platforms that can work with Outlook,
it is tricky to tell you how to receive all
email to your Outlook inbox. We can tell you,
however, to make sure you can see all the emails
you receive as they were intended to be seen
- with images. If a company is not in your address
book or "Safe Sender" list, your HTML images
will not display.
To have HTML display
correctly, users can:
- Change their
automatic download settings.
- Add sender
to your address book.
- Add your email
or domain to their approved sender list.
To change settings:
- Right click
on a non-displaying image in an HTML email.
- Choose "Change
automatic download settings" option.
- When the popup
comes up, uncheck the first box in the list
that says "don't download pictures or other
HTML content automatically".
- Click "OK".
To add sender to
address book:
- Open the email.
- Right click
on the from address.
- Choose "Add
to contacts" option.
To add domain to
safe sender list:
- Right click
on a non-displaying image in an HTML email.
- Choose "Add
the domain to the safe sender list" option.
If you are not receiving
email at Earthlink, there are two actions you
can take.
- Check "Suspect
Email" folder.
- Add to your
address book.
With Earthlink:
If you have SpamBlocker turned on, suspect messages
are automatically send to your Suspect Email
folder if the domain is not in your address
book.
Suspect Email Folder
- While in the
"Suspect Email" folder, if you see
IWPC - Tom Watson...
- Select the
"Move to Inbox and Add Contact" option from
the pull down menu.
- This will add
[email protected] to
your Address Book for future email delivery
assurance.
Address Book Inclusion
- Open the email.
- Click "Add
to Address Book" in the email header.
- Use the "Address
Book Editor" to verify the sender's contact
details and click "save."
- Fill in
[email protected] as
the email address of the sender.
- Any mail sent
with the same domain (right of the @ sign)
will now be delivered to your Inbox.
- Open the email
message from the sender you want to add
to your address book.
- Click on the
"Save Address" link (below) next to the
"From Address.
- Check the "Add
to Contacts" box (below) and click "Save.
- Click on the
[Save Address] link at the
top of this message (it's next to the From
Address).
- For the field
titled First Name, please enter
IWPC - Tom Watson
- Then click
Save Entry and you're all done.
- Scroll
up to the message header.
- Get to the
field where [email protected]
is listed, click the Berry button,
and then click Show Address.
- Click the Berry
button and then click Add to contacts.
- Click the
Address Book button.
- Make sure the
Personal Address Book is
highlighted.
- Click the
New Card button. This will
launch a New Card window that has 3 tabs:
Contact, Address and Other.
- Under the
Contact tab, copy and paste
the "From" address, [email protected]
into the email dialogue box.
- Click
OK.
- Start up
Norton AntiSpam.
- Click the
Status & Settings tab.
- Click
AntiSpam.
- Click
Configure.
- Click
Allowed List tab.
- Click
Add button.
- In the 'Email
Address' box, enter [email protected].
- Click
OK.
- Click
OK.
If you received
an email message that was incorrectly moved
to the Spam Mail folder by the Anti-Spam Toolbar
you can prevent this from occuring in the future.
The Anti-Spam Toolbar
detects spam by looking for certain keywords
in the email's subject or body and matching
it with the anti-spam pattern file. Occasionally,
it may detect what you consider legitimate email
as spam.
To prevent this
from occurring you can do either of the following:
- Add the sender
to the list of Approved Senders
- Decrease the
Spam Email Filter Strength
Note:
You can also select the email and click Not
Spam to report it to Trend Micro. However, this
feature serves only as a reference when we develop
our spam database, and it may not have an effect
on how the toolbar detects spam.
Add the sender
to the list of Approved Senders
- Open Microsoft
Outlook or Outlook Express.
- Click the Spam
Mail folder then select the legitimate email
detected as spam.
- Click Approve
Sender on the toolbar.
- Click Yes when
the confirmation message appears.
Decrease the Spam
Email Filter Strength
- Open Microsoft
Outlook or Outlook Express.
- Click Trend
Micro Anti-Spam then click Settings.
- On the Spam
Filter tab, move the slider bar to select
a lower filter strength.
- Click OK to
save your settings.
- Select Friends
from the McAfee SpamKiller sidebar.
- Click Add a
friend.
- Make sure All
users at a domain is selected under Friend
type:
- Type the domain
name you want to whitelist under Address:
- To whitelist
all our newsletters, type
- Optionally,
enter a IWPC - Tom Watson
to help you recognize the domain under Name:
- Click OK.
- Click OK.
The Barracuda Spam
Firewall is a popular spam filtering solution.
Barracuda uses several algorithms and processes
to determine whether emails are spam. Occasionally,
it will mark a legitimate message as spam. There
are two methods to whitelist email senders so
that the firewall will not quarantine future
email.
Whitelist Quarantined
Senders
- Open your email
client. Barracuda should send you a summary
each day listing quarantined items. Choose
the most recent Barracuda email message.
- Locate the
email from IWPC - Tom Watson
and the sender email address [email protected]
that you do not want quarantined in the
future. Click on the word "Whitelist," which
is in green print to the right of the email
title. This will open your list in a web
browser.
- Click the box
to the left of the email that you would
like to whitelist. At the top of the page,
click "Whitelist." Barracuda will not block
or quarantine the sender whose email address
appears on the whitelist.
Whitelist Senders
and Domains
- Open your web
browser. Navigate to your company's Barracuda
firewall homepage.
- Click on the
"Block/Accept" tab.
- Choose "Sender
Domain Block/Accept." Enter the domain name
from [email protected]
to whitelist. For example, you can enter
aol.com to allow all AOL addresses. You
may enter a comment to remind you why you
allowed this domain. Click "Add."
- Click your
mouse on the "Email Sender Block/Accept"
tab. Enter the email address of an individual
sender that you want to whitelist, such
as "[email protected]"
Include a comment. Click "Add." In the future,
Barracuda will not block emails from this
sender.
- Select Cloudmark
| Options... from the Cloudmark SpamNet
toolbar in Outlook.
- Click Advanced.
- Go to the Whitelist
tab.
- Click the Add
button.
- Type:
[email protected]
- Click OK.
- Click OK.
- Click Yes.
- Click OK.
- Click the Addresses
tab.
- Click New.
- Type:
[email protected]
- Make sure 'Accept
Mail From This Address' is selected under
Receiving Options.
- Uncheck 'Display
in People Picker' under Other options.
- Click Submit.
- Click OK.
- Click Friends
from the toolbar.
- Click Add.
- Type:
[email protected]
- Click OK.
- Click Tools,
then Blacklist & Friends.
- Click Add...
on the right, the Friends list side.
- Make sure Plain
email address is selected.
- Type:
[email protected]
- Click OK.
- Click OK.
- Check your
'Probably Spam' folder.
- If you see
that IWPC's Announcements
was incorrectly filtered out:
- Select it:
Click the 'Move to Inbox and Mark as Not
Spam' button.
- Add the following
entry to your user_prefs file, which is
found in the .spamassassin subdirectory
on your web/mail server
- whitelist_from
[email protected]
- Save the user_prefs
file or move the updated copy to your .spamassassin
subdirectory.
Highlight the email
from IWPC - Tom Watson with
the email address [email protected]
to Whitelist.
Click "More" in
the SPAMfighter Toolbar and select "Whitelist".
Here you can choose
if you want to Whitelist the email address
[email protected] or the
whole domain.
To be sure that
all emails from people in your Outlook contacts
get through to you, you can import and Whitelist
them.
To do this, follow
these steps:
- Click "More"
in the SPAMfighter toolbar.
- Then "Options".
- Then "Filter
settings".
- Then "Blacklists &
Whitelists".
- Then "Whitelist
email address".
- Then "Import".
- Select your
'Address Book' and click on "Check all".
- Click "Add".
- Click "Apply".
If you get a pop-up
box offering you to upgrade to SPAMfighter Pro
it is because you have exceeded the limit of
100 addresses. You can fix this by buying SPAMfighter
Pro or by deleting some of the addresses in
your Black/White list. If you want delete addresses,
please go to:
- Click More"
in the SPAMfighter toolbar.
- Then "Options".
- Then "Filter
settings".
- Then "Blacklists &
Whitelists".
- Open ChoiceMail.
- Click on the
Senders tab.
- Choose "Approve
another Sender".
- Type in the
sender email address [email protected].
- Click on OK.
- Click the Configure
button.
- Go to the Known
Senders tab.
- Click Add under
'Known Good Senders and Recipients'.
- Type:
[email protected]
- Click OK.
- Click OK.
- Click Filters
from the sidebar.
- Click the Approved
Senders tab.
- Click Add Filter.
- Type:
[email protected] under
Address.
- Choose 'Full
Email Address' under Address Type.
- Select Email
Domain.
- Click OK.
- Select Spam
Inspector
- Then 'Manage
Friends List' from either the Spam Inspector
toolbar or from the Outlook menu.
- Make sure Email
is selected under 'Add a New Friend'.
- Type:
[email protected]
- Click the >>
button.
- Click Close.
- Follow the
Trusted link under > Authentication Lists.
- Enter the email
address: [email protected]
- Click Add.
- Click on the
SpamPal system tray icon with the right
mouse button.
- Click 'Add
to Whitelist' from the menu.
- Type:
[email protected]
- Click Add.
- Select File,
then Configure.
- Go to the Friends
category.
- Make sure Active
is checked.
- Type:
[email protected] on
a line by itself in the entry field.
- Click OK.
Websites we link to that should be whitelisted:
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*.crowdsignal.com;
*.poll.fm;*.survey.fm;
polldaddy.com
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